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Source: Facebook
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Inside the Bins
What Shoppers Say
Customers have sharply divided opinions about Prime Bins Edwardsville, with the primary point of contention being the store manager. Several reviewers praise the clean, organized store, good deals, and friendly staff, while a significantly larger number report negative experiences centered on the manager's allegedly rude, confrontational behavior, including reports of disrespectful treatment toward customers (especially Spanish-speaking patrons), inappropriate scolding of children, inconsistent pricing, and poor employee morale. Supportive reviews suggest the manager enforces company policies against opening boxes, while critical reviews characterize her conduct as unprofessional and discriminatory, with some claiming the negative feedback stems from coordinated complaints while others describe witnessing genuine mistreatment firsthand.
★ 4.7 · 376 Google reviews